Account

About Nepfa

A marketplace for brands people already trust

We are not trying to sell everything. Nepfa is a brand-first marketplace in Nepal: official products from verified sellers, delivered nationwide, with an address you can rely on — and a team that answers when something goes wrong.

Nepfa Group Private Limited operates Nepfa, a brand-first multi-vendor ecommerce marketplace serving customers and verified sellers across Nepal.

Company information

  • Legal entity: Nepfa Group Private Limited
  • Business address: Lalbandi-2, Sarlahi, Madhesh Province, Nepal
  • Website: nepfa.com
  • Email: admin@nepfa.com

What we hold ourselves to

Branded & authentic

Brand owners, authorized distributors, official importers. Generic no-name listings are not what this platform is for.

Nationwide delivery

Seller pickup and last-mile through Nepal Can Move — across serviceable districts, not only the valley.

Secure addresses

Your address exists so we can deliver. It is not a public profile or a marketing list.

Real customer care

Wrong, damaged, or delayed — open a return or ticket from the order. Partners are expected to stand behind what they ship.

From the team

SJ

Shivam Jaiswal

Founder

Nepal does not have a shortage of online shops. What it lacks is a place where you can order a brand you already know and feel reasonably sure it is the real thing — not a lookalike in a similar box.

That is why we started Nepfa. We are focusing on branded, authentic products. If a seller cannot show they are the brand, an authorized distributor, or an official importer, they should not be listing here. I would rather grow slower with a catalog we can stand behind than fill the homepage with generic goods nobody can trace.

Delivery has to work outside a few city pockets. And when a customer writes in, that is not noise — that is the product.

— Shivam

UP

Ujjwal Paswan

Co-founder & CTO

My job is to make the unglamorous parts hold: checkout, addresses, courier handoff, and the trail when an order does not land as promised.

A delivery address is sensitive. We treat it as operational data — enough for the courier and the seller to fulfill — not something to scatter across tools. Payments go through providers we already trust in Nepal. We do not store your card number.

Nationwide delivery only works if inventory and tracking stay in sync. When they do not, you should see it clearly and reach us without hunting through menus.

— Ujjwal